Staffing Services for new entrants

With the mortgage lending sector now firmly recovered, new lenders have come to market, bringing new methods of risk assessment, backed by innovative technology solutions. However, the value of experienced staff in the form of underwriters, collectors and compliance experts has not changed. One of the key findings of the MMR was that the regulatory […]

Are Customers in Arrears Being Treated Fairly?

Lenders and third party servicers will be interested in the contents of the recent Financial Conduct Authority (“FCA”) consultation paper – which has been published as a prequel to issuing guidance around the treatment of customers in arrears. In June 2010, the Financial Services Authority ruled that lenders must not automatically capitalise arrears.  Instead, lenders […]

Asset Sales Continue to Stimulate Market

The buoyant market continues, for the private equity firms who use securitisation as one of their funding sources. High street banks, driven by capital realignment, remain focussed on offloading mortgage portfolios originated in the run up to the financial crisis. Additionally, the UK Government is pressing ahead with its ongoing programme of asset disposals from […]

Senior Managers and Certification Regime (SM&CR) Update

With the legislation over six months old, a review has been commissioned by the Financial Conduct Authority (FCA) and some significant changes have been proposed. The FCA is now seeking feedback on new regulations that will extend the oversight responsibilities placed on senior executives and non-executives at UK banks and insurance companies. A number of […]

Mortgage Market Study and Working Together

There were raised eyebrows recently when the Financial Conduct Authority (“FCA”) announced another mortgage market ‘review’, this one entitled a mortgage market study (“MMS”) which is due to take place in Q4 of 2016. This follows feedback it received when asking for commentary on areas of the mortgage sector where competition may not be working […]

Changing times…

Changes, whether they have been in regulation, oversight or in business practices are inevitable but, on the whole they have been positive and progressive. Enhancements in consumer protection and routes for redress are very good examples. However, we should always ask ourselves whether we have learnt from our past mistakes and made the right changes […]

Independent Reviews – Their Increasing Importance

As can be seen by the recent publication of The Treasury Committee report focussing on the various ‘inquests’ into the failure of HBOS plc, independent reviews of businesses, processes and risk positions are back in the news. The debate has now changed direction, including the resurrection of the idea of splitting the oversight of enforcement […]

Securitisation opportunities v asset risk

2016 has been an interesting and difficult year so far for the securitisation market and bonds are trading at their lowest levels for five years. However, the market is resilient and new re-financing opportunities appear regularly. The ever increasing success of the Peer 2 Peer (P2P) lending platforms is an example. The attraction for the […]

The importance of external, independent quality control

Internal quality control (QC) allows organisations to monitor how they interact with their customers and to ensure that their objectives in achieving compliance with law, regulations and policies, operational effectiveness and efficiency are being met. In particular, financial services companies have significantly increased their resources in recent years, mainly driven by the necessity to ensure […]

Oversight of lenders by funders

The wholesale funding constraints which have affected the mortgage industry for over seven years are now starting to “thaw” rapidly. This is a result of more appetite for asset backed securities, keener pricing of them and recognition that the housing market, whilst not completely recovered, is in a lot healthier state. One question for funders […]

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