Helen has been involved in the financial services industry for over 25 years and has held senior manager and executive team positions with building societies, banks and business process outsource companies. A lending specialist, she has experience of new originations, customer services, collections, risk and compliance. Helen has responsibility for operations across the UK and Europe.

Erik has over 25 years’ experience gained internationally as a CFO and including a number of board positions. He is a qualified accountant and marketeer and brings a wealth of experience gained worldwide across different industries, including banking, insurance, corporate finance and fintech arenas. Erik has group responsibilities for finance and technology.

Liam brings over 20 years’ experience within international businesses, ranging from banking, telecommunications, insurance and travel companies. He has worked in customer services for most of his career, focussing on change and improvement strategies over three continents. He has responsibility for the development of Yabber internationally as a separate brand within the Group.

Neima brings over 20 years’ experience in contact centre management and underwriting, operating within financial services, retail and aviation industries. She has worked across Europe, India, Australia, Japan, US and Canadian markets; with focus on performance optimisation, change management and customer experience.

Anthony has over 15 years of managing client relationships in regulated companies across Asia Pacific to drive the best out of their software with a focus on governance, risk and compliance. Anthony has led successful teams in APAC to deliver the best customer outcomes and deliver projects ahead of budget and timelines.

Andy is a professionally qualified banker with over 25 years’ experience in the UK and offshore finance industries. He has held a number of senior multi-disciplinary roles and has extensive risk assessment, project management and business development experience and is responsible for Client Services in the UK.

Steve brings a wealth of practical experience and technical knowledge from his 30 years working in financial services for companies in the banking and lending markets. He has over 8 years of experience with Rockstead and as a result has an excellent working knowledge of client requirements and project management.

Alberto has over 20 years’ experience in originating, underwriting and servicing consumer, SMEs and Corporate portfolios. He has worked in several countries for investment banks and is responsible for the sales and support operations throughout southern Europe.

Mel has been involved in the financial services industry for over 19 years and has held board level positions with business process outsource companies. He has experience of secured and unsecured collections and customer services and is an expert in the management of operational and conduct risk. Mel has responsibility for the development of the Irish market.